For Hotels

Hotel Review
Management

All reviews in one place. Best AI responses on the market. Management tool for professionals.

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Google rating Capterra rating
5 stars

My favorite

Central hotel, top breakfast

3 stars

Could be better

Check-in was slow

re:spondelligent dashboard

Trusted by Leading Hotels

Hotel Sacher Cervo The Living Circle Laudinella Chesa Rosatsch Balance Familie
Integrated Guest Journey

Review Management for Hotels and Guest Houses: Integrated Guest Journey for Hotel Guests

Pre-Stay

Better online presence

More direct bookings from Google and your website and all reviews in one place.

  • Collect authentic guest reviews on Google and Tripadvisor
  • Showcase your reviews on your website and Social media channels
  • Make communication with your guests even more efficient and individual
On-Stay

Reviews as a data source

We generate insights for you so that you can personalize the experience for your guests and improve your operations.

  • Easily create surveys and send them in post-stay emails
  • Identify potential areas for improvement through our industry-specific review analysis
  • Avoid unjustified one-star reviews on Google & Co.
Post-Stay

Respond to Reviews Effortlessly

Nurture the relationship with your guests.

  • Best AI answers on the market, at the touch of a button or automatically generated overnight, in any language
  • Analyse the feedback collected in surveys
  • Collect guest data and use it in marketing activities on Google and Social Media
Top Features

Useful Features for Hotels and Guest Houses

Content Analysis

Our AI-powered analysis turns complex data into actionable insights

Hot Topics

See at a glance what your guests praise or criticize

Benchmarking

Compare yourself internally and with your competitors

AI Responses

Automated hyper-personalised responses

IWantTo.Review

Review collecting with surveys, tracking possibilities and Social Media integration

Review Statistics

Export and analyse data. Integration via API with, among others, Microsoft Power BI and Google Data Studio

re:spondelligent provides us with an excellent way to gain a better overview of the reviews through various analyses and efficiently process them using predefined components. Consequently, we have more time to create a unique “Sacher experience” from every visit.
Richard ScharkHotel Sacher Wien
Hotel Sacher

All reviews in one place.

Best AI responses on the market. Start your 14-day free trial today.

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